We want you to be completely satisfied with your purchase; however, should you need to return an item, please review our policy below:
Eligibility for Returns: Items may be returned within 14 days of receipt, provided they are unused, in original condition, and in their sealed packaging.
Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected.
Non-Refundable Items: Products cannot be refunded if the product box is unsealed, unless the item is faulty or not as described.
All digital purchases - including interview articles, press release publications, contributions, and similar services - are non‑refundable.
Faulty or Incorrect Items: If your item is defective or incorrect, please contact us within 30 days for a replacement or refund.
Return Shipping: Customers are responsible for return shipping costs unless the item is faulty or incorrect.
For more information, please contact us at: info@qhsound.co.uk
